Experience the frictionless Digital Co-Host
Tour the backend dashboard to see how easy it is to manage, then explore our live guest guides to see exactly what your guests experience.
No credit card required. 100% interactive
Step Into The Guest Experience
Put yourself in your guests' shoes. Click below to explore 4 live examples of KoruStay in action across different property types and subscription plans.
Plan: Pro (AI-Centric Format)
See our Ask Pio digital concierge front-and-center. Try asking Pio “Where do I put the rubbish?” to see how it enforces strict local bear protocols without hallucinating. See how instant answers prevent guests from ever messaging you on the OTA app, keeping you safe from strict 1-hour SLA penalties. Notice how the ‘Auto Pop-up’ feature forces guests to acknowledge these safety rules immediately upon entry.
Plan: Pro (Standard Format)
Explore how high-turnover properties handle scale. Check out the “Upsells” tab to see how hosts capture 0% commission on beach cabana rentals and early check-ins. Watch how the House Rules Pop-up protects the host from HOA fines the second the guide opens.
Plan: Concierge (Standard Format)
See how our entry-level AI plan makes complex logistics simple. Chat with Ask Pio about altitude sickness and ski storage, and explore how hosts securely share lockbox codes and embed video links showing exactly how to use tricky amenities like boot warmers, instantly replacing dusty paper binders. Notice how the rules are tucked away behind a discrete link for a cleaner aesthetic using the Pop-up Toggle.
Plan: White Label Pro & Agency WL Pro
Built for luxury agencies and PMCs. Notice the custom branding, secure KoruLock PIN entry, and how the host uses the native Koru Compass itinerary builder alongside high-ticket chef upsells to deliver a flawless local experience.
The Host Command Center
Take a guided, interactive tour of the KoruStay Guest Experience Platform. See how top hosts train their AI concierge, manage their portfolio, and capture 0% commission upsells in seconds.
Find the perfect fit for your portfolio
Whether you need a streamlined digital concierge to handle the basics, or a fully white-labeled enterprise solution, we have a plan designed to scale with you.
| FEATURES | Guide (Free) |
Concierge | Pro (Most Popular) |
WL Pro |
|---|---|---|---|---|
| 1. The Guest Experience | ||||
Your publishable digital guidebook — house rules, amenities, and a shareable link. No app download. Learn more |
Yes | Yes | Yes | Yes |
| Smart Directions (Apple & Google) | Yes | Yes | Yes | Yes |
| House Rules Pop-up | Yes | Yes | Yes | Yes |
Pio is an AI Concierge — not a basic chatbot. Trained on your guide, answers in 100+ languages, and helps guests enjoy the stay while cutting repetitive host messages. Learn more |
Guest-paid (VIP+) | Yes | Yes | Yes |
Pio detects the guest’s language and replies in kind — fluid hospitality conversation, not rigid menu translation. Learn more |
Guest-paid (VIP+) | Yes | Yes | Yes |
Guests can use the guide in built-in languages (soft language offer, language chip, translated chrome and content). Included on Concierge and above — not on free Guide. Separate from Pio speaking the guest’s language. |
No | Yes | Yes | Yes |
Guests build their own day plans (duration, group, budget, effort, interests) for this stay and area — without you writing a custom itinerary for every booking. Learn more |
Guest-paid (VIP+) | Yes | Yes | Yes |
Add standing notes and sales tips Pio must respect (upsells, café, dog policy, house priorities). This steers the guest AI — not the host co-pilot. |
No | Yes | Yes | Yes |
V3 AI tools that fill Local Gems gaps or seed a starter set of local spots so Pio and guests have richer neighbourhood answers. |
No | No | Yes | Yes |
Live regional safety cards where coverage exists. Paid plans can email hosts and opted-in guests; Guide shows the in-guide widget without alert emails. Not available in all areas. Learn more *Not available in all areas. |
In-guide | In-guide + email | In-guide + email | In-guide + email |
Guide and Concierge include one hero image. Pro and White Label Pro unlock up to five gallery images. |
1 image | 1 image | Up to 5 | Up to 5 |
Classic Dark and Classic Light on every plan. Static looks (Coastal, Forest, Noir, Editorial) unlock on Concierge and above. Seasonal looks unlock on Pro. |
Yes | Yes | Yes | Yes |
Optional layout (default off). When on: Ask Pio sits on Hub after Arrival, the Pio footer tab is hidden, and What’s Included moves under House Guide on Stay. |
Yes | Yes | Yes | Yes |
| 2. Host Operations & Security | ||||
| Host Dashboard (Host Hub) | Yes | Yes | Yes | Yes |
Searchable how-tos inside Support on every plan — dashboard guides, Rate Radar basics, and safe guest-guide link delivery. |
Yes | Yes | Yes | Yes |
Deep Airbnb, Booking.com, and VRBO operating playbooks — messaging timing, extranet tactics, and platform delivery. Pro-family only (Pro / White Label Pro), the same plans that unlock Pion. Shared Help Center and safe link delivery stay on every plan. |
No | No | Yes | Yes |
| Access to Host Resources Library | Yes | Yes | Yes | Yes |
| KoruLock™ Security (PIN) | Yes | Yes | Yes | Yes |
| Included Revisions (Instant) | Unlimited | Unlimited | Unlimited | Unlimited |
| 3. Host Intelligence (V3) | ||||
Pion is your host co-pilot: build from a listing link, chat-edit with Confirm, stage updates, and pull Rate Radar helpers. Guests never see Pion. |
No | No | Yes | Yes |
Compare your rates to the local market, review Booking.com Genius-style preferences, and push fixes into Host Analytics. Guide-style plans include one lifetime scan; Pro-family adds monthly credits and Auto-Run. |
1 lifetime | 1 lifetime | 2 / month + Auto-Run | 2 / month + Auto-Run |
Guide Health and Guest Experience on all plans (including Improve Guide Health). Pro unlocks Improve Guest Experience and deeper insight cards. |
Basic | Basic | Full | Full |
Host Savings + Guest Perks on Partner Perks; guests see matched Guest/Both offers in Guide Explore (VIP may apply; host can Show/Hide). |
Base | Yes | Yes | Yes |
| 4. Revenue & Growth | ||||
Your published guide markets itself to Google and AI with structured data — on every plan. Guests never see a switch; it runs in the background. Learn more |
Yes | Yes | Yes | Yes |
Preferred Booking Link and on-guide rebooking controls so discovery can steer guests back to your chosen booking path. Learn more |
No | No | Yes | Yes |
Paid extras on the guide (late checkout, hampers, transfers). The KoruStay Way: you always approve, then guests pay in the guide (GST-inclusive plan fee; Stripe card fee on your Stripe). Direct Request: they pay you outside KoruStay — no KoruStay fee. Eligible Pro-family plans can use an External Booking Link at 0%. Checkout works wherever Stripe can Connect. Learn more |
Yes | Yes | Yes | Yes |
| Upsells Success Fee (managed) GST-inclusive. Stripe card processing is extra on your Stripe account. Same % at every price. |
4.5% | 4.5% | 1.5% | 1.5% |
| 0% Commission Upsells (3rd party / non-Stripe link) | No | No | Yes | Yes |
| Re-Booking Link (Direct or OTA) | No | No | Yes | Yes |
| 5. Agency & Brand Control | ||||
Remove Powered by, and use your colours and logo on White Label Pro. |
No | No | No | Yes |
| Custom Domain Mapping | No | No | No | Coming Soon |
| Dedicated Strategy Call | No | No | Yes | Yes |
| On Guide, guests unlock Pio and Koru Compass with VIP+ (28-day guest purchase). Concierge, Pro, and WL Pro include Pio for guests. Regional features: not available in all areas / regional rollout pending in your area. Managed extras: 4.5% GST-inclusive on Guide and Concierge; 1.5% GST-inclusive on Pro and WL Pro. Stripe card processing is extra. Live catalogue: Guide, Concierge, Pro, WL Pro (WL Guide retired). | ||||
Ready to upgrade your guest experience?
Join the hosts who have eliminated 10 PM texts, secured 5-star reviews, and taken back their margins.
🤖 Ask Pio: A zero-hallucination AI Concierge that speaks 100+ languages.
Prevent the question entirely, beat the 1-hour SLA trap, and end 10 PM texts.
💳 0% Upsells: Keep 100% of the revenue from late check-outs and gear rentals using your own payment links.
Stop letting OTAs take 15-20% of your hard work.
📈 KoruSignal: Turn your guide into an SEO engine that boosts your Direct Booking website’s Google ranking (or routes traffic to your lowest-commission booking link).
⭐ 5-Star Engine: Remove guest friction and watch your review scores climb.
Guest Experience ⬆️ | Costs ⬇️ | Listings Visibility ⬆️ = 5-Star Reviews & More Bookings