Late checkouts. Firewood. Mid-stay cleans. Guests want them, but asking for cash is awkward. KoruStay automates the menu, the request, and the payment.
Your request is confirmed.
6. Money in Bank
OTAs take up to 25% of your upsell revenue. We capped our fees so you profit from the premium services.
| Platform | Fee % | Big Ticket Items | You Keep ($1k Item) |
|---|---|---|---|
| Airbnb | 15-20% | No Discount | $800 |
| Booking.com | 15-25% | No Discount | $750 |
| KoruStay Pro | 9% | 📉 Drops to 6% | $910 |
*KoruStay rate drops to 6% for items over $1,500. $8 minimum floor applies.
From request to revenue in 6 automated steps.
1. Guest Requests
Hi Sarah,
We have sent your request for 'Extra Night' to your host.
2. Instant Confirmation
New Request: Extra Night ($150)
3. Host Alerted
4. You Control Price
Approved!
5. Guest Pays
Your request is confirmed.
6. Money in Bank
Sell an extra hour of sleep.
The #1 most requested add-on.
Monetise the winter months. Guests love the convenience.
Offer a mid-stay refresh with fresh towels and sheets.
rranged with your local driver. You set the markup.
Payments are processed securely via Stripe Connect. Funds are deposited directly into your bank account on a rolling 7-day schedule (paid every Monday).
For Standard items (under $1,500), the fee is 9% on the Pro plan and 12% on the Basic plan. For High Value items (over $1,500), the fee drops to 6% (Pro) and 7% (Basic). There is a minimum floor of $8 per transaction.
Yes. Offering extra services like late checkouts, tours, or equipment rentals is a standard part of hospitality. KoruStay simply automates the collection of these fees so you don’t have to use the Resolution Center.
Currently, direct revenue collection via KoruStay Upsells is available for New Zealand hosts only. We are expanding to Australia, UK, and USA soon. You can vote for your country on our RoadMap under UpSells Expansion.
Start on the Free Plan. You only pay a small commission when you make a sale.