Check-in and Check-out Times

• Check-in: The property will be ready for your arrival after 4:00 PM. We appreciate your understanding as this allows our cleaning team ample time to prepare the home perfectly for your stay.
• Check-out: We kindly request that you depart by 11:00 AM. A prompt check-out ensures we can efficiently prepare for our next guests. Late check-out may be subject to an additional fee unless pre-arranged.

Security and Key/Fob Return

• Key Return: Please ensure the key is returned to the lockbox upon check-out, using the same code provided to you for check-in.
• Lost Keys or Fobs: Any lost keys or access fobs will incur a replacement fee of $50 each. Additionally, if a call-out is required due to lost keys or being locked out, a $50 call-out fee will apply.

Respecting the Space and Neighbors

• No Parties: We encourage you to relax and have fun, but please note that parties are strictly prohibited.
• Quiet Hours: This property is located in a residential area. We cherish our relationship with our neighbors, and we ask that you be mindful of noise levels, especially after 10:00 PM. Please treat the house like your personal sanctuary, maintaining respect and quiet enjoyment.
• Illegal Activities: The premises must not be used for any illegal activities whatsoever. Any breach of this rule will result in immediate termination of the reservation and reporting to the authorities and Airbnb.
• Commercial Use: No Commercial photography or filming is allowed on the property without prior written consent. This is a private residence, not a commercial venue.

Guest and Occupancy Limits

• Registered Guests Only: For insurance and safety purposes, only guests registered on the reservation are allowed to stay overnight.
• Maximum Occupancy: The absolute maximum number of overnight guests is 2 (two). Please ensure that this limit is respected at all times.

Smoking Policy

• Non-Smoking Property: This is a strictly non-smoking property. Smoking is not allowed inside the house or out the back. We kindly ask smokers to move a reasonable distance from the property entrance and windows to prevent smoke from drifting inside. A breach of this rule will result in a significant additional cleaning and deodorizing fee.

Cleaning and Waste Management

• Dishes: Please wash all dishes before checking out.
• Dishwasher Use: If you use the dishwasher, please ensure you turn it on before your final departure. This allows us to have the kitchen ready for the next incoming guests without delay.
• Rubbish Disposal: Please gather all excess rubbish and place it in the designated bin room in the garage. This helps keep the property neat and tidy.

Energy Efficiency

• Heating and Cooling: To conserve energy and for environmental responsibility, please turn off the heating or cooling units (Air Conditioning/Heat Pump) every time you leave the house.

Reporting Damages

• Damages Policy: Any damages to the property or its contents, accidental or otherwise, will be reported through the Airbnb Resolution Centre. This includes, but is not limited to, damage to furniture, fixtures, or appliances.
• Stain Policy: Please be particularly mindful of staining. Staining towels or linen is considered damage and will be reported.

Extra Cleaning Fee: Should the property require cleaning significantly beyond the standard scope (e.g., resulting from misuse, excessive mess, or breaches of the non-smoking rule), a minimum Extra Cleaning Fee of $25 will be applied.